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Last Updated: 12th July 2025
At Paycap Group, we are committed to protecting your personal data and upholding your privacy rights. This Privacy Policy outlines how we collect, use, and protect your data in accordance with applicable data protection regulations including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We comply with the UK GDPR and the Data Protection Act 2018. If required, we will also adhere to relevant international data protection laws based on the nature of our services and client locations.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. Data shared with third parties is secured through contractual agreements and restricted access protocols to ensure it is used only for authorised purposes.
Paycap Group maintains internal Data Processing Registers in line with UK GDPR requirements. These registers document all categories of processing activities, including the type of data, purpose, and data retention timelines.
We have a documented Incident Response Plan in place to address data breaches swiftly. This includes identifying, containing, investigating, and notifying the relevant supervisory authority and affected individuals where applicable.
In the event of a data breach likely to result in a risk to individuals’ rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours. Where required, we will also notify the individuals affected without undue delay.
Under the UK GDPR, you have the right to:
To exercise these rights, please contact us at contact@paycapgroup.com.
We may share your data with trusted third parties to facilitate our services. We ensure all providers comply with applicable data protection standards. A full list of third-party processors and their jurisdictions is available on request.
Where data is transferred outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent frameworks are in place.
We obtain explicit consent before processing personal data, where required. This consent is recorded and retained for a minimum of five years in line with our internal policies.
Paycap Group conducts Data Privacy Impact Assessments where personal data processing is likely to result in a high risk to individuals' rights and freedoms. These assessments help ensure that risks are identified and mitigated.
For any questions, data access requests, or privacy-related concerns, please contact us at:
General Enquiries:
contact@paycapgroup.com
Account Enquiries:
admin@paycapgroup.com
Phone:
+44 (0) 207 183 7392
Address:
Paycap Group
30 Churchill Place
Canary Wharf
London
E14 5EU
United Kingdom
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
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